This badge certifies that my agency has agreed to the Ethical Travel Agent standards of practice.
When you work with this agent, you may rest assured you are working with someone who will treat
your vacation with the highest standard:

I agree to the following guidelines:

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● My agency will always apply payments directly to my clients’ trips
● My agency will always provide a detailed invoice and copy of the vendor’s client
confirmation within 7 days of payment.
● My agency will always require a credit card authorization form along with appropriate
documentation as required by the vendor. Otherwise, our written/memorialized
communications will serve as sufficient authorization for any purchases.
● My agency will always protect clients’ personal information in every way reasonably
possible
● My agency will always provide clients with contact information for my host agency or
agencies so they can verify my identity.
● My agency will always, upon request, release any bookings directly to the vendor.
● My agency will always maintain all required licensing, legal, and contractual obligations as
it pertains to my travel business. I will provide clients with said information upon request.

● My agency will never represent myself as a travel insurance expert. I will offer clients
general information and a copy of the proposed policy for review. I will defer to the
proposed insurer for detailed information.
● My agency will, in all communications and advertisements, convey the Seller of Travel
Numbers of my host agency so long as my contract with them is valid and I have not
breached any contractual or legal obligations.
● My agency will always provide clients with accurate information regarding my experience
and training.
● My agency will endeavor to direct clients to the following resources in the event of a
mishap in our business interactions:
● To email me and call me at the contact information I provided at the time of our
booking regarding any issues they may have. I will make sure to provide any
records I have of previous contacts and will ask the client to do the same for
clarity.
● If I fail to respond within 14 days of a financial transaction, clients have been
directed to contact the following:
● ME! I may have just missed an email or voice mail 🙂
● My host
● The attorney general and/or any additional appropriate governing bodies of the
state my agency is in
● Better Business Bureau
● My agency will address any issues or concerns regarding any transaction with all relevant
documentation within 7 days of a client’s request for the same.
● My agency will maintain current, within 7 days of change, contact information including
current legal name, address, email, phone, and other necessary personally identifiable
information with my host and any local, state, administrative bodies, and/or federal entities
as required by law, policy, or contractual obligation.